IT Service Desk Reset

If self-service isn’t working (e.g., locked out, no access to recovery email):

1. Submit a Ticket
   • Go to Help Center > Access Issues & Password Resets > Submit Password Reset Request
2. Provide Required Information
   • Full name
   • Employee ID (if available)
   • Department or team
   • Preferred contact method
3. Wait for IT Verification
   • A support agent will contact you to confirm your identity
   • Once verified, your password will be reset and shared securely

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🔐 Security Tips

• Don’t reuse passwords from other systems or personal accounts
• Never share your password via email or chat
• Change your password immediately if you suspect unauthorized access