Overview
All HealthCompany staff must wear a visible ID badge while on-site for security and identification purposes. This guide outlines how to request a new badge, replace a lost one, or update details.
When to Use This Guide
- You're a new staff member and need your first badge
- You've lost or damaged your badge
- You've had a name or department change and need updated credentials
How to Request a Badge
- Complete the Request Form
- Go to the Help Center > Badge/ID Requests section
- Click “Submit a Badge Request”
- Fill in your details (name, role, location, manager, and photo upload if prompted)
- Manager Approval
- Your request will be sent to your line manager for verification
- You will receive a notification once approved
- Badge Pickup/Delivery
- Badges are printed within 2 business days of approval
- Collect it from your local admin office or request delivery if remote
Lost or Stolen Badges
🚨 If your badge is lost or stolen, report it immediately to prevent unauthorized access.
- Go to Help Center > Report Lost Badge
- Security will deactivate the old badge
- You’ll receive instructions for getting a replacement
Contact Info
For urgent badge needs, email: security@healthcompany.org or call ext. 4012.